Refund policy

Please choose your purchases carefully as we do not provide refunds for change of mind. If the goods are faulty, we will meet our obligations under applicable laws. A restocking fee will apply to canceled orders, whether shipped or not. Please note that product images on our website are for illustration purposes only and actual products may vary due to enhancements or changes. Differences between the final product and website images are not grounds for returns or refunds.

Upon receipt, please examine the goods carefully and notify Electrochemistry Store of any defects within 7 calendar days of delivery by emailing sales@phadkeinstruments.com. We will advise you on how to proceed with the return of faulty or damaged goods. Failure to notify us within this timeframe will be considered acceptance of the goods.

If goods are found damaged then the amount will be refunded within 7 days after receiving the damaged goods at our registered office.